Privacy Policy
Last updated: December 12, 2025
PRAKHAR SOFTWARE SOLUTIONS PRIVATE LIMITED ("we," "our," or "us") operates the Drone Connect mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using Drone Connect, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
Personal Information
When you register for an account, we may collect:
- Full name and username
- Email address
- Phone number
- Professional credentials (e.g., DGCA license number for pilots)
- Business information (for service providers)
- Profile photographs
- Portfolio images and project details
Camera Permission
Our app requests access to your device's camera for the following purposes:
- Profile Pictures: To capture and upload your profile photograph
- Portfolio Images: To take photos of your drone projects and work samples
- Document Verification: To photograph required credentials and certificates
📸 Camera access is optional. You can deny this permission and still use most features of the app. Photos are stored securely on our servers and are not shared with third parties without your consent.
Location Permission
Our app requests access to your device's location for the following purposes:
- Nearby Professionals: To show drone pilots and service providers in your area
- Job Matching: To match you with relevant job opportunities based on location
- Service Areas: To define and display serviceable regions for providers
- Event Discovery: To show workshops and events happening near you
📍 Location access is optional. If denied, you can manually enter your city/location. We use Google Maps APIs for geocoding and do not continuously track your location in the background.
How We Use Your Information
We use the collected information to:
- Create and manage your user account
- Provide and maintain our Service
- Connect pilots with service providers and job opportunities
- Display nearby professionals on the platform map
- Process job applications and gig proposals
- Send notifications about relevant opportunities
- Verify professional credentials (DGCA licenses)
- Improve and personalize your experience
- Communicate with you about updates and support
- Comply with legal obligations
Information Sharing
We may share your information in the following situations:
- With Other Users: Your profile information (name, skills, location area) may be visible to other users for networking purposes. Contact details are only shared with subscribed service providers after explicit consent.
- Service Providers: We use third-party services (Google Maps, cloud hosting) that may process your data in accordance with their privacy policies.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In case of merger or acquisition, your information may be transferred to the new entity.
❌ We do NOT sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your information:
- Encrypted data transmission using HTTPS/TLS
- Secure token-based authentication (JWT)
- Encrypted password storage using industry-standard hashing
- Regular security audits and updates
- Access controls and authentication for sensitive operations
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you request account deletion, we will delete your data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.
Your Rights
You have the following rights regarding your data:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information in your profile
- Deletion: Request deletion of your account and associated data - Request Account Deletion
- Portability: Request your data in a machine-readable format
- Withdraw Consent: Revoke permissions (camera, location) at any time via device settings
To exercise these rights, please contact us at [email protected] or [email protected]
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
PRAKHAR SOFTWARE SOLUTIONS PRIVATE LIMITED
CIN: U72900DL2014PTC262988
173 (UGF) Savitri Nagar, Delhi, Delhi, India - 110017
© 2025 Prakhar Software Solutions Private Limited. All rights reserved.
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